There's no form on this page, and that's deliberate. A box that swallows your message is worse than no box at all. Below is what each kind of enquiry is for, and where it goes — including the parts we're still setting up.
Email destinations are listed below. Delivery and response times have not yet been verified.
Choose the relevant email destination. Delivery, monitoring and response times have not yet been verified.
Questions about what we make, how something works, or a problem you're having that isn't an account lock-out. If you're not sure which of these five you need, use this one and we'll pass it on rather than send you back here.
Partnerships, integrations, procurement and anything with a contract attached. Tell us who you are, what you're proposing, and what a good outcome looks like for you.
Journalists and analysts working to a deadline: tell us the deadline in the first line. We'd rather say "we can't comment on that" quickly than say nothing slowly.
Report a suspected vulnerability to security@vampemail.com with enough detail to reproduce it. A formal vulnerability disclosure policy has not yet been published.
If any part of our software or this website is hard or impossible for you to use, that's a defect and we want the report. Tell us the page or screen, the assistive technology you use, and what happened.
Signing in, signing devices out, checking what's happening on your account and removing your data are all things you can do yourself, at two in the morning, without waiting for a reply from anybody.
If you cannot sign in, use account recovery. Once signed in, Security lets you change your password and review or revoke sessions. Suspected compromise can be reported to security@vampemail.com; email delivery and monitoring are unverified.
Check service status first — it currently explains the limits of available monitoring and is not a live outage feed.
What we keep and how to get it back or remove it is set out in our privacy policy.
No response-time commitment is currently published. Mailbox delivery and monitoring have not been verified.
You don't need to copy in every route to be heard. Pick the closest match, say what happened in your own words, and we'll take it from there.
We don't publish a postal address, a phone number or named staff contacts, and we won't invent any of them to fill this space. When those exist, they'll appear here.